Rizk Privacy Policy

At Rizk Online Casino, we respect your privacy and take the protection of your personal data seriously. This Rizk Privacy Policy explains how we collect, use, store, and protect your information when you visit rizk.com casino, register an account, or use our services, including the Rizk casino login, the Rizk app, and our sports betting platform. By using our website, you agree that we may process your data as described below. Rizk is operated by Zecure Gaming Ltd, part of Betsson Group, and we are licensed and regulated to ensure the highest standards of data protection.

Who We Are

Rizk Online Casino is operated by Zecure Gaming Ltd, registered in Malta (C69036), with our registered office at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027, Malta. We hold a Malta Gaming Authority sub-licence (MGA/CRP/1117/2025/02) under the corporate group licence held by Netplay, and we operate under UK Gambling Commission licence number 056427. As the data controller, we are responsible for the personal information we collect and process through our Rizk casino online platform.

Information We Collect

When you create a Rizk casino login or interact with our online casino, we collect several categories of information to provide, secure, and improve our services.

• We collect registration data such as your name, date of birth, email address, phone number, and residential address when you sign up.
• We gather identity verification documents, including proof of identity and proof of address, to comply with our regulatory obligations.
• We record financial information, including payment method details, deposit and withdrawal history, and transaction amounts.
• We track your gaming activity, including games played, bets placed, wins and losses, and use of any Rizk bonus code or promotional offer.
• We collect technical data such as your IP address, device type, browser information, and login timestamps whenever you access Rizk casino login or the Rizk casino app login.
• We may collect communication records when you contact our customer support team via live chat or email.

How We Use Your Information

We use the information we collect for a range of legitimate purposes connected to operating Rizk Online Casino responsibly and securely.

• We use your data to verify your identity, age, and eligibility to play in your jurisdiction.
• We process your information to manage your account, process deposits and withdrawals, and apply any Rizk bonus codes or Rizk casino bonus code offers you redeem.
• We use your gaming history to administer our loyalty program, the Wheel of Rizk, and to calculate rewards, cashback, and free spins.
• We analyse your activity to detect fraud, prevent money laundering, and comply with anti-money laundering regulations.
• We use your contact details to send you service communications, and, where you have consented, marketing messages about Rizk casino bonus codes, Rizk free spins, or new promotions.
• We use technical data to maintain the security and performance of our website and the Rizk bet app.
• We rely on your information to support responsible gambling tools, including deposit limits and self-exclusion options.

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, to fulfil our obligations under our terms and conditions when you use Rizk casino online. We also process data to comply with legal and regulatory obligations imposed by the Malta Gaming Authority and the UK Gambling Commission. Where you have given consent, such as for marketing communications, we rely on that consent, which you may withdraw at any time. In some cases, we process data based on our legitimate interests, including fraud prevention and improving our services.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance your browsing experience, remember your preferences, and keep you securely logged into your Rizk casino login session. Cookies also help us understand how visitors interact with rizk.com casino, allowing us to improve our games, promotions, and overall platform performance. You can manage or disable cookies through your browser settings, though this may affect certain features of our services.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties in specific circumstances.

• We share data with payment providers such as Visa, Mastercard, Trustly, Neteller, Skrill, and other processors to complete your deposits and withdrawals.
• We share information with regulatory authorities, including the Malta Gaming Authority and the UK Gambling Commission, when legally required.
• We share data with identity verification and fraud prevention providers to confirm your eligibility to play.
• We may share information with other companies within Betsson Group for administrative and operational purposes.
• We disclose information to law enforcement agencies where required by law or to protect our legal rights.

Data Security

We implement robust technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our security protocols include encryption, secure servers, and restricted access controls. Whenever you access Rizk casino mobile login or the Rizk casino app for Android, we apply the same rigorous safeguards to protect your account credentials and personal information.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory, and accounting requirements. Following account closure, we may retain certain records for a period required under gambling regulations before securely deleting or anonymising your data.

Your Rights

We recognise your rights regarding the personal data we hold about you, and we are committed to helping you exercise these rights.

• You have the right to access the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal and regulatory obligations.
• You have the right to object to or restrict certain processing activities.
• You have the right to withdraw consent for marketing communications at any time.
• You have the right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, you can contact our support team at support-en@rizk.com or support@rizk.com. For unresolved complaints, we encourage you to reach our escalation team at csmanagement@rizk.com.

International Data Transfers

As part of Betsson Group, we may transfer your personal data outside your country of residence, including to jurisdictions with different data protection standards. Whenever we do so, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including the United States and its territories, and several other jurisdictions listed in our terms and conditions. If you access Rizk Online Casino from a restricted location, we reserve the right to suspend your account and limit data processing accordingly.

Children's Privacy

We do not knowingly collect personal data from individuals under the age of 18. Our services are strictly intended for adults, and we apply age verification procedures to ensure compliance with this requirement.

Updates to This Policy

We may update this Rizk Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of Rizk casino online after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we handle your personal data, please contact our support team via live chat, available 24/7, or email us at support-en@rizk.com. We are here to help you understand your rights and our commitment to protecting your privacy while you enjoy everything Rizk Online Casino has to offer.